Remote control for Huina RC Models
SKU: 421421
Spare Remote control for 1350, 1510, 1520, 1530, 1540, 1550, 1561, 1573, 1574, 1577, 1580, 1582, 1583, 1585, 1592, 1593, 1594, 1586, 1568, 1551, 1575
Description
Origin: Made in China
Brand: Huina
Type: Spare part
Shipping
These spare parts will be shipped directly from huina factory.
The transit time when shipped is usually 5-
12 days.
This part will be packaged safely to avoid damage during transit.
Thank you for visiting and shopping at Huina Construction Toys. Here are some information about our Shipping Policy including the transit time, where our products are stocked and processing times.
Order Confirmation Email:
Once you order from us, we will send an email confirmation to your email address right away.
Remote Control Models Processing and Shipping Time Frame:
We hold stocks of these models in fulfilment centres(warehouse) located in the USA, Canada, Australia and Spain to ensure free and fast shipping. Fulfillment centres are professional warehouses and a third-party service provider that processes and ships products to customers who purchase.
Processing Time: Orders are usually processed within 1–2 business days (Monday–Friday) after payment has been authorized.
Shipment Processing Time implies the time it takes for us to make your remote control model order ready for shipping. We let the warehouse process your order right after your payment is authorised. It is important for customers to be aware that sometimes warehouse's could delay in processing your order because of several reasons. Some of the most common reasons there would be delays is because of busyness at the warehouse or a Covid outbreak.
Shipping Time Frame is the estimated time in which the ordered RC model will be delivered to you. We aim to deliver your order to you as soon as possible and within the best time frame. Every order is shipped with a unique tracking number, which can be tracked along the way.
The shipping time depends on the location and the Courier Service. We use courier companies like DHL Express, FedEx, Toll, UPS or ePacket when shipping these models. However, the estimated delivery time frame is usually 3 to 7 working days.
The specified locations and their estimated time frames are in the table below.
|
LOCATION |
ESTIMATED SHIPPING TIME |
|
Worldwide |
Express shipping (3-7 Business Days) |
N.B. New Zealand, UK and a few other countries will require an additional shipping charges because we are unable to ship directly from the closest warehouse but from China. Puerto Rico, Alaska, Hawaii and several outside territories in the USA will also require additional shipping charges too.
Spare Parts Processing and Shipping Time Frame:
Spare parts for huina/Kabolite are accessory parts for a complete Huina RC construction model. We currently do not stock spare parts in any of the fullfillment centres but they are all shipped from Huina factory in China. Some spare parts are not largely produced and sometimes they will require manufacturing after purchase. Rest assured, we are currently in the process of stocking some of these spare parts in the fullfillment centres. When a spare part is in stock the processing time is usually 12-48 hours.
|
Location |
Estimated Shipping time |
|
Worldwide |
Express Shipping (5-14 days) |
N.B. Customers experiencing extra shipping charges or difficulty during checkout should email us via support@huinaconstructiontoys.com for adjustments.
Upgrade Parts Processing and Shipping Time Frame:
Upgrade parts are produced by a different CNC manufacturing company, at the moment we currently stock these upgrades in china and all upgrade orders will be shipped from China. The processing time is usually 6-48 hours.
|
Location |
Estimated Shipping time |
|
Worldwide |
Express Shipping(5-14 days) |
N.B. Customers experiencing extra shipping charges or difficulty during checkout should email us via support@huinaconstructiontoys.com for adjustments.
Batteries Processing and Shipping Time Frame:
Batteries are considered as highly dangerous goods and we are unable to ship them with express couriers due to express delivery companies simply not allowing them. Rest assured, we use the most reliable and trusted delivery couriers when shipping batteries. The processing time before shipment is usually 12-48 hours after purchase has been verified or confirmed. Please be noted, delays might happen during shipment of batteries and that is totally normal.
|
Location |
Estimated Shipping time |
|
Worldwide |
15-25 days 25-35 days for big batteries |
N.B. Customers experiencing extra shipping charges or difficulty during checkout should email us via support@huinaconstructiontoys.com for adjustments.
Note:
- If you order a spare parts or upgrades with an rc model, please be noted that it will arrive separately and not all together. e.g if you order a sticker and a huina 1594 excavator, they will arrive at seperate times.
- Please email us if you cannot find your country in the checkout page.
- As a customer, if you ever experience the situation where your tracking number has been provided yet you are not able to track your order, it simply means the warehouse is waiting for the delivery company to collect your order OR the delivery companies is late in providing an update on your tracking status.
- Business Days means Monday to Friday, except Holidays
- Orders are not Shipped on the Weekend
- Date of Delivery may vary when there is Courier Delays
CHANGE OF ADDRESS:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order.
Cancellations:
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
At Huina Construction Toys, our service does not end when your order is delivered. We understand that RC construction models contain motors, servos, gears, electronic components and other moving parts that may occasionally require troubleshooting, adjustment or replacement.
That is why eligible products purchased directly from Huina Construction Toys are supported by our 1-Year Warranty and After-Sales Service.
Our goal is simple: if you experience a genuine product problem, we will work with you to identify the cause and provide an appropriate solution.
Our 1-Year Warranty
All RC construction models purchased directly from Huina Construction Toys include a 1-year limited warranty, beginning from the date the product is delivered to you.
During the warranty period, if your product develops a fault caused by a defective component or manufacturing issue under normal use, our after-sales team will assist you with troubleshooting and, where appropriate, arrange the necessary replacement part.
Depending on the issue, this may include components such as:
- Motors and drive components
- Servos and actuators
- Receiver boards and electronic components
- Remote-control components
- Gearboxes and transmission components
- Wiring and connectors
- Switches and related electrical components
- Other internal functional parts confirmed to be defective
Warranty coverage and the appropriate solution depend on the nature of the fault and the results of our troubleshooting process.
Spare Parts Replacement Under Warranty
Many RC construction models can be repaired by replacing an individual component rather than replacing the complete machine.
When a fault is confirmed as being covered by our warranty, Huina Construction Toys may provide the required replacement spare part at no charge during the 1-year warranty period.
Our team will help identify the correct component before arranging the replacement.
This approach allows many issues to be resolved without requiring customers to return an entire RC model.
How Our After-Sales Support Works
If you experience a problem with your RC model, please contact our customer service team and provide your order number, a description of the problem, and any relevant photos or videos.
Depending on the issue, we may ask you to perform several simple troubleshooting steps. We may also request:
- A short video clearly showing the problem.
- Photos of the affected component.
- A photo of the receiver board, battery connector, remote control or other component where different versions exist.
- Details of what happened immediately before the problem occurred.
- Results from basic troubleshooting steps provided by our support team.
Large video files may be shared through services such as Google Drive, MediaFire, file.io or another suitable file-sharing service.
Once we have sufficient information, our team may consult the relevant technical team or factory to identify the cause of the problem and determine the appropriate solution.
Why We May Request Photos or Videos
Photos and videos are extremely important when diagnosing RC construction equipment.
Many models have been produced in different versions over the years. Two machines with the same model number may occasionally use different receiver boards, remote controls, battery connectors, servos or other components.
We therefore do not want to guess which replacement part you need.
Requesting clear photos or videos helps us:
- Identify the actual fault.
- Confirm the version of your machine.
- Identify the correct replacement component.
- Avoid sending an incompatible spare part.
- Provide more accurate troubleshooting instructions.
- Resolve the problem as efficiently as possible.
We appreciate your cooperation with this process.
After-Sales Service
Our after-sales support is not limited to simply sending replacement parts.
If you need assistance with a product purchased from us, our team can help with troubleshooting, identifying components, confirming compatibility and determining which spare part may be required.
Technical Troubleshooting
Some problems that initially appear to be component failures can be caused by connections, pairing, batteries, settings or other relatively simple issues.
Where appropriate, we will first help you troubleshoot the machine before determining whether a replacement component is necessary.
This can often provide a much faster solution than immediately replacing parts.
Spare-Part Identification
If a replacement component is required, we will help identify the appropriate part for your particular model and version.
This is especially important for products that have undergone manufacturing revisions and may have more than one version of a receiver board, transmitter, battery connector or other electronic component.
Support After the Warranty Period
Our commitment to after-sales service does not automatically end when your 1-year warranty expires.
After the warranty period, customers are welcome to contact us for assistance identifying faults and sourcing compatible replacement parts.
Replacement parts and shipping required outside the warranty period may be chargeable, and availability will depend on the model and whether the relevant component remains in production.
We will nevertheless do our best to help you find a practical solution.
Products Damaged During Delivery
If your order arrives damaged, please contact us as soon as possible after delivery.
Do not discard the product, packaging, shipping carton or protective materials until the matter has been reviewed.
Please provide:
- Your order number
- Photos of the shipping carton
- Photos showing any external damage
- Photos of the damaged product
- A short video if the functional problem cannot be demonstrated clearly in photographs
This information helps us determine whether the damage occurred during transportation and allows us to determine the appropriate next step.
What Is Covered by the 1-Year Warranty?
Our limited warranty is intended to cover genuine product faults arising from manufacturing defects or defective components during normal and reasonable use.
Examples of issues that are covered, subject to inspection and troubleshooting, include:
- Premature failure of an electronic component
- Defective motor or servo
- Receiver-board failure
- Internal electrical faults
- Defective gearbox or drive component
- Functional component failure not caused by misuse, impact or modification
- Other manufacturing-related defects confirmed by our technical team
The existence of a problem does not automatically mean that it is a manufacturing defect. We may need to inspect photos, videos and troubleshooting results.
What Is Not Covered?
The 1-year warranty does not cover every type of damage or deterioration.
The warranty generally does not cover:
- Accidental damage
- Crash or impact damage
- Damage caused by dropping the model
- Water or moisture damage where the product is not designed to be waterproof
- Fire, excessive heat or improper storage
- Incorrect charging or use of an unsuitable charger
- Damage caused by incompatible batteries or electrical components
- Damage caused by modifications or unauthorized alterations
- Incorrect installation of aftermarket components
- Deliberate damage or abuse
- Damage caused by operating the model outside its intended use
- Normal cosmetic wear, scratches or marks caused through use
- Normal wear and tear of consumable or high-wear components
- Lost products, remotes, batteries or components
- Damage caused by attempting repairs that result in additional damage
- Problems caused by third-party accessories or components that are not compatible with the model
If you are unsure whether an issue is covered, please contact us. We will review the circumstances before making a determination.
Batteries and Normal Wear
Rechargeable batteries naturally lose capacity over time and are affected by usage, charging habits, storage conditions and temperature.
A gradual reduction in battery capacity through ordinary use is considered normal wear rather than a manufacturing defect.
However, if a battery appears to have a genuine defect shortly after delivery, please contact us so that we can investigate.
Batteries that are swollen, punctured, physically damaged or showing signs of overheating should not be used or charged.
Replacement Parts and Shipping
When we approve a replacement component under warranty, we will advise you of the next steps and arrange the appropriate part based on availability.
Replacement parts may be dispatched from a different warehouse or directly from our supply network depending on stock availability.
Because certain components particularly lithium batteries are subject to transportation restrictions, delivery methods and transit times may differ from those used for the original product.
We will provide available tracking information once the replacement shipment has been arranged.
Replacement Parts May Require Installation
RC construction models are complex hobby-grade products, and some warranty solutions may involve replacing an individual component.
Depending on the problem, installation may require opening part of the model, disconnecting connectors, removing screws or replacing a servo, motor, receiver board or another component.
Where possible, our team will provide guidance to help identify the relevant component and replacement procedure.
If you are uncomfortable performing a repair yourself, please tell us before attempting it. We can discuss the available options based on the particular product and problem.
When a Complete Product Replacement Is Necessary
Our warranty does not automatically provide a complete replacement machine whenever an individual component fails.
Where a problem can reasonably be resolved through troubleshooting or replacement of a defective component, this will normally be our first solution.
If our team determines that the product cannot reasonably be repaired through replacement parts or other appropriate troubleshooting, we will review the case and determine another suitable resolution based on the circumstances.
Do Not Return Products Without Authorization
Please do not return a product to the sender's address or any warehouse without first contacting us and receiving return instructions.
Our products may be dispatched from different warehouses, and the original shipping address may not be the correct return location.
Unauthorized returns may be refused, delayed or sent to the wrong facility.
If a return is necessary, our customer service team will provide the appropriate instructions.
Warranty Applies to the Original Purchase
The warranty applies to eligible products purchased directly from Huina Construction Toys and may require proof of purchase or a valid Huina Construction Toys order number.
Warranty service is provided in relation to the original order and product purchased.
Products purchased from unrelated third-party sellers should normally be referred to the retailer from whom they were purchased.
Discontinued Products and Parts
RC models and individual components may eventually be revised or discontinued by factory.
If an original component is no longer produced during an applicable warranty claim, we will review whether a compatible replacement or another reasonable solution is available.
We cannot guarantee indefinite spare-parts availability for discontinued products, particularly after the warranty period has ended.
Warranty Does Not Replace Your Legal Rights
This warranty is provided in addition to any rights you may have under applicable consumer-protection laws.
Nothing in this warranty policy is intended to exclude, restrict or modify consumer rights that cannot legally be excluded or limited in your country or region.
Where applicable consumer law provides you with additional rights or remedies, those rights continue to apply.
How to Make a Warranty Claim
If you need warranty or after-sales assistance, contact Huina Construction Toys through our customer service contact details or website enquiry form.
When contacting us, please provide:
Order number:
Your Huina Construction Toys order number.
Product:
The model experiencing the problem.
Description:
A clear explanation of what is happening and when the problem started.
Photos:
Clear images of the product and affected component where relevant.
Video:
A short video demonstrating the fault where possible.
Providing this information with your first message can significantly speed up the troubleshooting process.
We're Here After Your Purchase
Buying an RC construction model should not mean being left on your own if something goes wrong.
Our 1-Year Warranty and After-Sales Service is designed to give customers confidence that they can contact us for assistance after receiving their order.
From troubleshooting and identifying the correct component to arranging eligible replacement parts, Huina Construction Toys is here to support you throughout your ownership experience.
If you experience a problem with your product, contact us and give our team the opportunity to help resolve it.